FOLLOW US:
Cleaning Service Castle & Co

 

**Privacy Policy**

Castle & Co (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [castleandco.com.au], use our services, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

**1. Information We Collect**

We may collect and process the following types of personal information about you:

– **Personal Identification Information:** Name, address, email address, phone number, date of birth, and other contact details.
– **Payment and Transactional Information:** Details about services you purchase from us, including payment information.
– **Technical Information:** IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
– **Usage Information:** Information about how you use our website, products, and services.

**2. How We Use Your Information**

We use the information we collect for the following purposes:

– **Providing Services:** To deliver the services you request from us, including cleaning services and related customer support.
– **Transactional Purposes:** To process transactions and maintain accurate records of our business dealings with you.
– **Communication:** To communicate with you about our services, including responding to your inquiries, sending service-related notifications, and providing customer support.
– **Improvement:** To analyze how our services are used, develop new products or services, and improve our website’s functionality and user experience.
– **Marketing:** With your consent, to send you promotional emails about new services, special offers, or other information we think you may find interesting.
– **Legal Compliance:** To comply with applicable laws, regulations, legal processes, or governmental requests.

**3. Disclosure of Your Information**

We may share your personal information with third parties in the following circumstances:

– **Service Providers:** We may share your information with service providers who help us deliver our services or assist in operating our business.
– **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid legal requests or government inquiries.
– **Business Transfers:** In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

**4. Data Security**

We are committed to ensuring the security of your personal information. We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, misuse, loss, or alteration. However, please be aware that no security measures are perfect or impenetrable.

**5. Your Rights**

You have certain rights regarding your personal information under applicable data protection laws, which may include:

– **Access:** The right to request access to the personal information we hold about you.
– **Correction:** The right to request correction of any inaccuracies in your personal information.
– **Erasure:** The right to request erasure of your personal information under certain circumstances.
– **Restriction:** The right to restrict processing of your personal information in certain situations.
– **Objection:** The right to object to processing of your personal information, including for marketing purposes.

To exercise any of these rights, please contact us using the contact information provided below.

**6. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time in response to changes in our business practices, legal requirements, or regulatory standards. We encourage you to review this policy periodically for any updates.

**7. Contact Us**

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Castle & Co
54 Weakleys Drive ,Beresfield NSW 2322

Australia
Email: [info@castleco.com.au]
Phone: [0477533914]